1.1 Jump is operated by Green Rewards Limited trading as Jump. By becoming a Member of Jump you accept the terms and conditions as set out below.
1.2 For more information about your Jump account please contact us on 0207 326 5055 (Mon-Fri, 9am-5:30pm), via email at [email protected] or via post at 141 – 147 Acre Lane, London, SW2 5UA. We aim to respond to written enquiries within 3 working days.
2. Joining Jump
2.1 In order to become a member of Jump you must be 18 years of age and an employee of the University of Reading.
2.2 To create an account you must register through the Jump website www.reading.teamjump.co.uk Jump app or by calling us on 0207 326 5055 (Mon-Fri, 9am-5:30pm).
2.3 In order to create an account you must have a valid University of Reading email address. Only those email addresses identified as belonging to the university shall be allowed to register for the programme.
2.5 We reserve the right to refuse membership without liability for any reason.
2.6 The named account holder is responsible for all transactions that take place on the account, for ensuring that the account details are accurate and that your account is not accessed by anyone other than yourself.
3. Earning Green Points
3.1 Through Jump you will be able to earn ‘Green Points’ for taking certain actions, as communicated on our website. We reserve the right to change the actions and the amount of points that you earn for taking actions at any point.
3.2 The specific actions, earning rates and frequency for which you can earn Green Points are displayed on the Jump website and it is your responsibility to ensure that you understand this.
3.3 For actions which are only eligible to be awarded a certain number of times within a defined time period, we reserve the right to reject the award of Green Points if you exceed the allowed number. You may raise a dispute about any rejections by emailing us at [email protected]. After investigating your claim any decision we make to award or not to award Green Points is final.
3.4 Whilst we will endeavour to award Green Points in a timely manner, we are not liable for any delay in awarding Green Points that may arise.
3.5 Green Points are non-transferrable and non-refundable. There is no alternative and Green Points have no cash value.
4. Winning Prizes
6. Email communications
6.1 As part of the programme, and in order to communicate with you about your participation and performance in the programme, you will receive email communications to the email address that you provided at sign up. These will include: service emails (registration confirmation, password reset, deactivation etc.) and monthly newsletters.
6.2. You can unsubscribe from email communications at any time by using the unsubscribe link featured in each email or by contacting us at [email protected] or by calling 0207 326 5055 (Mon – Fri, 9am – 5:30pm)
7. Maintaining your account
7.1 You are responsible for making sure that the information on your account is correct. You can check your account details and make changes by clicking the ‘My Account’ button in the top right hand corner of the page once you are logged in.
7.2 You can close your account at any time by contacting us at [email protected] or by calling 0207 326 5055 (Mon-Fri, 9am-5:30pm)
7.3 You are responsible for the security of your account and the log in details used to access your online account information. You should notify us immediately if you suspect that someone else knows your log in details so that we can suspend your account pending issuance of new log in information. We will not be responsible if any of your Green Points are altered by someone else in possession of your log in details.
8. Collection and use of data
8.2 Any information collected from you will be treated in accordance with the General Data Protection Regulations (2018).
9.1 We may make changes to these Terms and Conditions and will give you as much notice as we reasonable can as to these changes. Activity on your account after such a notification will constitute acceptance of the revised rules.